• Provide exceptional service using appropriate questioning techniques and active listening to assess customer needs and determine the appropriate resolution
  • Effectively explain our products to clients and close the sales
  • Inform customers of current events and promotions
  • Demonstrate company’s professional values
  • Resolve issues that may arise, including requests, complaints and supply shortages
  • Maintain process documents in the system to ensure content accuracy
  • Through review of daily, weekly and monthly reporting, ensure optimal scheduling of resources to achieve business goals

Job Overview
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